UX Optimization 2018-08-03T11:28:26+00:00

UX & Sales Funnel Optimisation

User Experience (UX) is at the forefront of everything that we do at Ninja Commerce. We need to make sure that your customers are happy so that they spend as much as possible, that way we know that our clients will be happy!

We specialise in the analysis of your customer purchasing funnel, so we know where your customers come from, what they do when they visit your site and what turns them from browsers into buyers. By bringing all of our information sources together (and putting our heads together) we can tweak your eCommerce site so that it is optimised for conversions.

Here’s a brief overview of what we look at:

Understanding Customers

There is no point in us driving more traffic to your site if those customers are unable find what they want and leave empty handed. That’s why we always focus on the user experience and what will make your consumer’s journey easier. 

It’s All About Data

It’s one thing stating that something is bad for a customer, a complete other to back that up with data. We do our homework, we won’t come to you with a suggestion without being able to back it up, similarly we won’t waste your time with stats and figures without answering the, “So what?”.

We make use of:

  • Goal Orientated Analytics
  • eCommerce Tracking
  • Heatmaps

All to give you the full picture of both your website and your customers.

Inspired Design

We have talented in-house Graphic Designers working directly with our Programmers, so we create something that’s gorgeous yet unique to suit your customer’s needs


Beauty may be in the eye of the beholder, but our designs go beyond your average agency offerings to create something unique


We may not be in an all-glass skyscraper (yet) but our approach ensures that our day-to-day is filled will nothing but working to satisfy our clients


By combining our Graphics, Marketing and Programming Specialists, we create a true one-stop-shop. Each hand knows what the others are doing and brings their own bit to the table.


eCommerce sites tend to have multiple limbs all working on their own project, but this leads to disparity and mistakes. For that reason our approach has always been to obsess over the small details, but look at the bigger picture.

The best customer experience means simplification through complication. Completing complex tasks for the customer to simplify their lives, for example:

  • Automatic address finding
  • Currency switchers
  • Size selection tools
  • Autocomplete fields
  • Smart suggestion tools

Ready To Work Together?